Help at the harbor.

Report a problem

Email the app version/build, iPhone or iPad model, iOS version, chosen language, and the steps that reproduce the issue. A screenshot is helpful if it contains no sensitive information. Do not send passwords, payment-card information or API keys. TestFlight testers can also use TestFlight's feedback feature.

Restore purchases

1. Use the same Apple account that made the purchase and connect to the internet.
2. Open the game's package/store screen and select Restore purchases.
3. If content is still unavailable, send the version and the visible error to support. Do not buy the same entitlement again to troubleshoot.

TestFlight purchases are for testing; they do not establish a paid production purchase. Local StoreKit simulations are separate from App Store entitlements.

Subscriptions

Manage or cancel subscriptions through iPhone/iPad Settings → your Apple account → Subscriptions. Deleting the app does not cancel a subscription. Apple handles refund requests through Report a Problem.

Saves and updates

Game progress is stored locally. Starting a new game replaces the current campaign. Before deleting the app to troubleshoot, contact support if you want to preserve that save. Game updates may change content, balance and visuals. TestFlight builds are beta versions; their availability is separate from the public App Store release.

Ads and privacy choices

Rewarded ads are optional. If an ad is unavailable or not completed, no reward is granted and the game remains playable. Beta ads may be test ads. When required in your region, reopen the advertising privacy options in the game's Settings. See the privacy policy for data practices.